The following are required from
the Applicants
*
Submit all required documents
and application letters in line
as directed for any of the
services to be rendered by BSO.
*
Provide to BSO with the relevant
information and description of
the facility for inspection
where it relates to registration
and importation of products to
be registered.
*
Provide samples of the products
to be registered when notified
by BSO for laboratory analysis.
* Ensure all payments are made as at when due.
*
Ensure all documents are
complete and with the
appropriate description to
prevent unnecessary delays.
Timelines
*
Registration of food products
not more than 7 days from
acceptance of application.
* Registration products not more than 14 days from acceptance of
application.
* Variation of product registration takes not more than 10 days
Compliance Directive
* Applicant is
mandated to comply with the
Compliance Directive (CD) within
7 days of issuance.
Note failure to comply with any
CD issued by BSO may be a basis
for cancellation of the
application and all delays of
the client will not be counted
within the days for
registration.
Complaints:
All
Complaints or conflicts should
be forwarded to BSO through the
following address;
complaints@bsogov.org